Originally Posted by
javabytes
What happens if the agent searches AAA->CCC and your desired routing doesn’t come up in the results at all? Especially on international flights where I’ve often taken slightly longer routings that had availability (still within MPM), but were just indirect enough to not be found by the AAA->CCC search? Can agents specify connecting cities along with O&D?
I'm thinking they are allowed do to that, as long as it doesn't alter the award availability of individual segments as a result, but some might be reluctant since they have been admonished on this whole thing. It's a mess.