Originally Posted by
kiloohm
Morning all, last week I flew on AC from MSP to YYZ. I'm UA*G (MP 1K) and got upgraded to J class, was very surprised by that but can't complain.
Meal service was a smoked salmon, this is literally the only thing I don't eat (any form of cooked salmon) so I asked the FA if I could get the soup from economy. He agreed, brought me the soup and charged me for it ($4).
I honestly don't care because I was planning on buying this soup sitting in Y and my company pays for it. I was just surprised by this, never had to pay for anything from Y while sitting in J on United.
Is this normal service level on Air Canada?
No, I order from Y all the time well sitting in J. The actual rule is to charge pax, but most FA’s will not charge. The very few times I get charged(1 out of 100), if I’m flying paid J, I email AC about being charged and they credit my card back.