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Old Mar 19, 2019, 9:54 pm
  #2  
jridge
 
Join Date: May 2003
Programs: OW Emerald
Posts: 1,452
Originally Posted by skiwindham
Booked business on domestic flight. Since it was oversold, they chose us to downgrade to coach. Reason given was our ticket was on points whereas cash tickets have priority. Compensation was to refund our points but keep us on same flight in coach. It's a 4.5 flight syd to drw. Is that fair compensation?
If I understood correctly that they refunded all your points, then you've effectively been given a free economy class flight SYD-DRW at your preferred time. Only you know how much you value class of travel, but for me, I'd be happy with that.
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