FlyerTalk Forums - View Single Post - Stop the early boarding (D0) stupidity
View Single Post
Old Mar 18, 2019, 1:34 pm
  #124  
SouthernCross
 
Join Date: Jan 2004
Location: MIA
Posts: 298
Originally Posted by C17PSGR
Had a bad D0 experience over the weekend. Flight into MIA from SFO for a deep South America connection was two hours late. I ran to my gate as I still had 15 minutes to make the connection and got there maybe 10 minutes before departure time. The flight, of course, had closed. By departure time, there was at least 15 people there from my SFO flight when the gate agent came up and started to rebook people for the flight the next night.

Obviously, the gate agent knew the SFO plane had 15 people connecting and would be arriving late. The planes sit in South America for 12 hours so holding the plane wouldn't cause any delays on the other end. I get the importance of D0 when a plane starts its day as those delays add on throughout the day but ... to the last flights of the day to South America?
D0 is chasing customers away with a stick.
Way to go Parker!
SouthernCross is offline