FlyerTalk Forums - View Single Post - AC passengers stranded in India without luggage (March 2019)

Mar 18, 2019, 10:22 am

#13

PointWeasel

Join Date: Nov 1999

Location: MEX/YVR/YYF

Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp

Posts: 5,035

Quote:

Originally Posted by 24left

“On occasion, this has resulted in some bags being delayed as we then co-ordinate the transport of bags over alternate routings. Our teams in India are reuniting bags with customers.”

PR fluff.

"Our teams in India". Right. Would that be the call center staff who simply use the internet to get the same information as passengers?

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