Old Mar 15, 19, 4:20 pm
  #40  
cfabar1
 
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 738
The telephone agents are struggling to understand the new systems that is apparent.

There are also other problems clearly about a change in attitude. It is a shame, we always enjoy staying at Sheratons, and were quite exclusive to SPG for many years, but not anymore...
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