Old Mar 15, 19, 11:37 am
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 65,940
For all of you moving to other chains (and I appreciate you walking your talk), moving to the other chains w/o letting MAR know that you're moving means they still won't know what they need to fix if they want to keep loyal customers. Instead of the p.r. angle of the Bonvoyed site, I'd love to see a campaign where people send Arne copies of their reservations at other chains & say this is revenue that MAR would have gotten if you hadn't screwed up things so much. If he gets enough, maybe he'll start paying attention.

SkiAdcock is offline  
Reply With Quote