FlyerTalk Forums - View Single Post - Outrageous No-Show Fee Incurred At St. Regis Aspen
Old Mar 15, 2019, 5:05 am
  #152  
Kacee
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,300
Originally Posted by 7summits
Funny, similar story for me for this hotel. I booked a room for 5 nights on points in March 2019 back in early January 2019. They told me they would charge me $7200 if cancelled inside 60 days of arrival. I immediately cancelled my reservation . That cancellation policy is ridiculous.
This is a prime example of how Marriott has completely lost control of its program. Inmates running the asylum.

Fortunately, there are still properties that care about providing good service, counter-balancing these bad actors, otherwise I suspect most of us would be gone already.
Kacee is offline