Originally Posted by
7summits
Funny, similar story for me for this hotel. I booked a room for 5 nights on points in March 2019 back in early January 2019. They told me they would charge me $7200 if cancelled inside 60 days of arrival. I immediately cancelled my reservation . That cancellation policy is ridiculous.
This is a prime example of how Marriott has completely lost control of its program. Inmates running the asylum.
Fortunately, there are still properties that care about providing good service, counter-balancing these bad actors, otherwise I suspect most of us would be gone already.