Old Mar 14, 19, 12:55 pm
  #56  
Often1
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 40,608
The bag could easily have been scanned off the aircraft and into the "Customs area" and still not been properly delivered. It could have been elsewhere, fallen off a cart or any number of things. This happens all the time, every day, around the world. Not worth obsessing about a 24-hour bag delay.

As noted, OP may be dut a duty of care under EC 261/2040 and that is about it. DL is prompt in processing these (whether granted or denied). The duty of care includes hotel & reasonable meals. DL might include ground transport but is not required to. If OP had interim expenses because he was without luggage (very unlikely) those are reimburseable under the Montreal Convention,

Submit them as separate items to DL, make certain that the delay items are tagged as being made under EC 261/204, hopefully don't complicate it with baggage issues, and be done with it. Worrying about where the bag went wrong when it was for 24 hours is simply not going to produce anything.
Often1 is offline  
Reply With Quote