Originally Posted by
Jasper2009
Same story with missing points: There are endless reports about points not posting properly. A cynic may get the impression that it's part of Accor's business strategy. The process of getting those points credited could hardly be more convoluted, time-consuming and annoying (due to many agents being incapable of dealing with something as simple as a missing points request).
A policy along the lines of "should the hotel fail to post the correct number of points within 14/21 days of check-out, the member shall be entitled to 2000 bonus points" or even "...2000 bonus points or twice the regular amount, whatever number is greater", should help to rectify this.
it’s a good idea. Really.
Even if i can think at it as a funny never ending story 😃
-800 points for stay not posted after 2 weeks
-claim to be credited and request of 2.000 bonus points as fee
-800 + 2000 points not posted after 2 months more
-claim to be credited 2800 points + another 2000 points double fee
-4800 points not posted after 10 years
-claim to be credited 4800 points + another 2000 points triple fee
-6800 points not posted after 40 years
-claim to be credited 6800 points + another 2000 points quadruple fee
-points not posted again
end of the story
“Here lies a loyal Accor hotels guest, he was on credit 8800 points”