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Thread: Outrageous No-Show Fee Incurred At St. Regis Aspen
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Old Mar 13, 2019, 5:27 pm
  #35  
hotelboy
 
Join Date: Dec 2018
Location: Bounding Around The Good 'Ole USA In My Chevrolet
Programs: UA Gold
Posts: 381
Originally Posted by Yul_voyager
Are you kidding us ? The hotel was already paid with points for the room, what does it change to them that the OP was staying in or not ? Nobody is asking them to cancel without charging the night...
The hotel does not get paid in points until the guest arrives. If the guest does not arrive the hotel is not paid.
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