Old Mar 13, 19, 3:57 pm
  #24  
corporate-wage-slave
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Originally Posted by farnorthtrader View Post
I just used the Canadian number that they gave me in the email. The first person could not help because it was an Avios booking, so he transferred me to what I assume was the executive club line, so I am guessing that my initial call was to the general line, although it might have just been rerouted before it got answered.
There isn't a Contact Centre in North America, so you would still end up in Newcastle, Manchester or New Delhi any way you did it. If it was an Avios booking then it does tend to end up with EC specialists, unless it was for an immediate departure.
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