Originally Posted by
fotographer
like London Elite said, dont understand why customs would not let you pass without your bags?
They have no idea unless they check the passenger info from your flight if you had checked a bag or not.
What you should have done is gone thru customs and immigration, got to your gate and then asked the gate agent to track your bag
My last trip through immigration involved photos of checked luggage having been taken during checkin being compared to the bags in my hands. When the pictures did not match, the immigration officer took my passport and walked me to a waiting area while it was sorted out. Perhaps something similar happened?
In my case they were able to attach the proper pictures to my checkin in about 10 minutes and I was on my way to customs.