Originally Posted by
Finkface
Trying to contact AC about an upcoming flight. I get a recording from the lovely Michael Trembley who proudly says he is responsible for AC call centres around the world saying they cannot answer my call nor even put me on hold for the next available agent and I should call back another time.
WTH? What kind of call centre can’t even put you on hold? So how is one supposed to get assistance for something that cannot be done online?
All of them if the call volume is to high. I'm sure pax are calling AC about flights months in the future, even if they are not on the MAX.