FlyerTalk Forums - View Single Post - The Draftsman, Autograph Collection - Charlottesville, VA [Master Thread]
Old Mar 12, 2019, 9:13 am
  #12  
jfulcher
 
Join Date: Dec 2003
Location: RDU, Delta GM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,443
Originally Posted by Marriott Bonvoy Lurker II
Hi jfulcher,

For hotels of Autograph Collection brand in United States, the Elite Welcome Gift for Platinum Elite members and above will be 1,000 Points per Stay or U.S. $10 food and beverage ("F&B") credit per Stay. For resorts of this brand in United States, the Elite Welcome Gift will be 1,000 Points per Stay or breakfast in restaurant per day of Stay for Member +1.

As The Draftsman, Autograph Collection is not a resort, it does not offer breakfast as an option of Elite Welcome Gift.

We are not sure what the 750 Points are about. If you could provide more details to us via private mail here or by email below, we are happy to look into this.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]
They should offer me breakfast in the restaurant though correct? They did give me the 1,000 point or one day $10 F&B credit option for my welcome gift just fine. My dispute is breakfast. That brand when they don't have a lounge should offer me breakfast OR if I choose 750 points a day. They gave me no choice and just offered me 750 points a day. They said Marriott told them that was ok which the member benefits don't agree with. Can you escalate this somehow? I have 2 other coworkers staying at the hotel at the same time as me one is Titanium and one Platinum and had the same experience.
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