Originally Posted by
2old4coach
( OFF TOPIC: Thank you Doug "spiderman" Parker. Parker is a big guy. I would love to see him or his staff fly cross county in the back. In fact I think all executives sould be made to fly in coach, to experience the service "enhancements." I think if they did we would have a better coach product.)
I have a business philosophy which is that anyone who introduces a new product/policy should be compelled to live with it nonstop for a week
while still holding down their full-time job. In this instance, Doug would have had to run the airline while spending his entire working day in one of those seats. I suspect the outcome might have been slightly different.