Originally Posted by
jfulcher
Has anyone tried to challenge these guys on their lack of meeting Marriott's breakfast benefit? They are trying to tell me they don't have a lounge and don't have to give breakfast as a benefit if they give 750 points which is a load of crap and against the T&C. They aren't in the exclusion list either. WHY MUST WE FIGHT FOR THIS MARRIOTT?
Hi jfulcher,
For hotels of Autograph Collection brand in United States, the Elite Welcome Gift for Platinum Elite members and above will be 1,000 Points per Stay or U.S. $10 food and beverage ("F&B") credit per Stay. For resorts of this brand in United States, the Elite Welcome Gift will be 1,000 Points per Stay or breakfast in restaurant per day of Stay for Member +1.
As The Draftsman, Autograph Collection is not a resort, it does not offer breakfast as an option of Elite Welcome Gift.
We are not sure what the 750 Points are about. If you could provide more details to us via private mail here or by email below, we are happy to look into this.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
[email protected]