FlyerTalk Forums - View Single Post - FAQ : Suite Night Awards - SNA - questions and discussion thread
Old Mar 10, 2019, 5:49 am
  #852  
kaizen7
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Originally Posted by kaizen7
Does this SNA issue with prepaid rate is always happening, or just intermittently happening ?



Did 2 more bookings today
4. JW Marriott Singapore - prepaid - SNA not allowed
5. Sheraton Melbourne - flex rate - SNA allowed
More bookings :
6: Sheraton Melbourne - prepaid (this is a 12 nights stay, above the 10 SNA I have) - no SNA
7. St. Regis Singapore - prepaid - SNA allowed.

So it seems like certain hotels block SNA on prepaid rates ... either due to IT cock up or deliberately by the hotel.
And some hotel allows SNA to be applied to the prepaid rates.

For this trip I'm not planning to use my SNA so I wont be bothering my ambassador to help me apply them
kaizen7 is offline