I'm guessing that this is the first time you've travelled on a Chinese airline. I felt exactly the same way you do the first time, but as others have said - don't panic! Certainly my first action at this point would be to telephone them....yes, that will cost you, but for peace of mind in the grand scheme of things, it's a small price to pay. Then you don't need to worry about trying to negotiate their website. Once you've had your conversation, just chillax and turn up at the airport. Oh - queuing tends to be chaotic, so plan for that...they won't take off without you!