FlyerTalk Forums - View Single Post - Very angry with both AMEX and Air Canada
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Old Mar 6, 2019, 6:41 pm
  #8  
mikespimpin
 
Join Date: Jun 2015
Location: aa plat, marriott gold elite
Posts: 97
Originally Posted by jc94
I’d be annoyed too, but not sure we can blame AC. AMEX maybe, though depends what they say.

I once had a card declined 2-3 times, when I rang they card up they said oh yeah we cancelled it a while ago (not in regular use). They reactivated it, but was still a pain.

Shame you can’t whitelist companies like you would emails. I assume OP doesn’t fly often so a $1370 AC charge came up as unusual.

Best you can hope for is a decent LMU. There are cases where LMUs have been lower than failed bids.
Honestly, I actually do fly a lot. But yeah, this is my first time on Air Canada, and the charge was from "Plusgrade" so I could see the confusion (AMEX said they weren't sure why it was marked fraud, that it was an automatic flag).

True, probably not AC's fault but maybe if they get enough complaints, they can amend the 72 hour thing to 48 or something.
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