Very angry with both AMEX and Air Canada
I specifically chose an itinerary that connects in YYZ to go to FCO that had a lot of openings up front in J. I placed a bid a couple weeks ago for the lowest bid ($685x2) and today I noticed it was accepted, however AMEX marked this charge as fraudulent. I called AC to let them know that it was an accident and AMEX wanted them to re-run the charge, but now the upgrade is not available to me and they said because I'm within the 72 hour window I cannot do the bid upgrade anymore (not to mention, just waited on hold for an hour). I'm forced now to either ride in a seat I haven't selected back in Economy, or be at the mercy of the LMU price. This is such a bummer. I would have bought a completely different itinerary if I knew I didn't have a good shot at being upgraded. Not to mention, screw AMEX. I know now that I cannot use my Plat card for charges that absolutely must go through on the first try. It wasn't even a spending power thing