Originally Posted by
mpw81
Thanks for clarifying.
What "visa issue" are you referring to? I'm not an expert, but assuming you aren't going for business, US residents visiting for less than 3 months don't need a visa for New Zealand, Just an "outward" ticket. I would think you'd be able to check in via mobile or online.
Air NZ entry and transit website
we are traveling on to Australia which we need a visa for.