FlyerTalk Forums - View Single Post - New Business class service - from July 2018 - Experiences and Discussion
Old Mar 5, 2019, 11:56 pm
  #251  
Unionruler
 
Join Date: May 2017
Location: SIN
Programs: AS MVPG75k, AA Plat
Posts: 741
Originally Posted by BUT777
On a recent ex EU flight, full load in J. Second meal breakfast before landing.

Two DMs (husband and wife) travelling together both chose the Chinese congee options. Orders were taken with the breakfast card at the very beginning of the flight. Before the breakfast service started, SP asked the husband to give up his choice and let the wife had it. Basically she just wanted to provide one congee to either one of them, asking courtesy from one of them to give up their first choice.

And on the same flight, a GO also ordered congee for breakfast, but she was just being told that because she already got her first choice from the first meal, so she can't have her first choice for the second meal. Crew told her only around 10+ Chinese options were being loaded, and many of the passengers already didn't have their first choices at first meal. Soup noodles on the snack menu were also emptied after the first meal. She ends up eating nothing.
Did the ISM/ SP proactively offer compensation though...?
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