Originally Posted by
Austin787
AA flight attendants like to say "we know you have a choice of airlines...". Remember that for future flight bookings. Other options to HKG include a Chicago-based airline, and another OneWorld airline with lots of USA-HK non-stops
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Up till recently, I lived in Chicago so was a usual on CX HK-ORD and UA HK-ORD. She wanted the direct flight this time so I did so, now she knows to listen to me
I basically keep OWE on AA for CX and JAL anyways.
Originally Posted by
no1cub17
Wow, sounds horrible. OP please update when you can with what kind of compensation was offered and if AA reimbursed your expenses in Tokyo. That is not a cheap place to divert.
Nothing yet, but ill give them a few days for a issue this big.