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Old Mar 5, 19, 2:40 am
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 88,285
My Hyatt Concierge (and my previous Private Line Agent) most certainly have arranged airport transfers (car service) through the hotel where I'll be staying. IMO they should also serve as the go between for the local hotel concierge to make restaurant reservations and similar requests. They should do more for us than confirm TSU requests.
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