Originally Posted by Delectatio

I have a problem.
Just finished my 7th stay for this year. All 7 stays were paid btw.
The points have posted correctly but at the same time the 10K bonus points that posted after my 5th stay (for the Points Unlimited promo) have disappeared...??
Has anybody experienced the same problem? 10 K bonus points posted correctly but disappeared again weeks later...?
Can Lauren be of any help...?
Thanks