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Old Mar 4, 2019, 12:32 pm
  #1534  
sxc234
 
Join Date: Jan 2013
Location: YYZ
Posts: 379
so i just called the US number and told them i wanted to attach my old 7 night Cat 1 - 5 certificate to an existing Cat 4 Hotel reservation. I actually booked 2 rooms on the reservation and have 2 certificates and wanted to attach both. The rep didn't understand that i needed to convert my certificates but he attached it anyways and said it was done. Now when i log in i see 1 reservation in my room total summary equating to 540K pts and the other still at 150K pts. did he do it correctly ? i am confused - how should my reservation look if they certificates are attached correctly?
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