FlyerTalk Forums - View Single Post - New Business class service - from July 2018 - Experiences and Discussion
Old Mar 3, 2019, 11:57 pm
  #234  
Cambo
 
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
Originally Posted by FlyPointyEnd
The new iPad app is undergoing testing already from what i've heard.
Maybe, the ISM was heavily tapping on her device, when welcoming some passengers, though the whole meal administration was paperwork, all over

Having a thought about the amount of ISM-iPad tapping, it gives me the impression of a customer unfriendly application.....

I am looking forward to the full implementation of the meal-IT.

Edit: And I am disappointed to find out, CX did roll-out the new service, without proper automation backing, and as such, making the passenger experience disappointing, as many have expressed in this thread.
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