FlyerTalk Forums - View Single Post - rescheduling AAnytime award after AA changes schedule
Old Mar 3, 2019, 2:05 pm
  #6  
saunders111
 
Join Date: Aug 2005
Posts: 382
Thank you all. As the replies to my question said, I was able to reroute on a much more convenient flight, but was not able to use the Hawaiian Airlines interisland flights even though they are AA code shares.

I was both lucky and unlucky to get a very knowledgeable and self assured phone agent who understand perfectly what I was trying to do and the limitations, but who was also completely unwilling to just type in the itineraries I had researched ahead of time, but insisted on looking for routings in the order that worked for her. So I ended up spending over two hours on the phone with her until I finally got her to book the itinerary I had tried to feed her in the first five minutes...

Thanks for all your help,
saunders111
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