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Old Mar 3, 19, 3:04 am
  #4  
FlyerTalker688786
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Join Date: Jul 2007
Posts: 4,477
Originally Posted by himerus View Post
Thank you. Surprisingly enough, I received a very fast response from their customer service (there is no phone number, just e-mail). They said the booking is confirmed and emailed me the same confirmation info I have access on via.com. But my concern is whether I can access this confirmation on the airline website, airchina.com. They say my e-ticket doesn't exist.
Air China is very fussy about how the name is inputed in their website, often result in errors. I had that happen few times.

I suggest you to call Air China to see if there is any irregularities.

but I think you should be fine. So far personally I have not heard this website nor any bad experiences yet.
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