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Old Feb 26, 2019, 5:00 pm
  #3  
manord
 
Join Date: Sep 2008
Location: UK
Programs: BA Gold, Bonvoy Platinum, HH Diamond; others
Posts: 741
Yes, message says the duty office is for travel within 24 hours (not 2 days), and much as my UUA is very important to me , it's not fair/appropriate to ask the BAH duty office to deal with it when my flight is a few weeks away. My sense of urgency only comes from the scarcity of UUA seats available on this route ...

Good advice to make a note of the duty office number though, as I don't usually carry the BAH duty office number with me (you can get to it via the gold line number and the right button presses).
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