Had a situation last week LIH to LAX, saw 2 seats up front on EF and I was listed on the upgrade list at 1 and wife as a gold was down at 7. At the gate asked the agent to link her as my companion so we could upgrade together, agent said that wasn't possible, so I declined the upgrade. It was fine, had an exit row seat, and great service in the back. But next day I sent a note through customer relations just trying to clarify the policy and they gave both me and my wife 10,000 miles, so not to terrible I guess.