Originally Posted by freeflyin

It is a very frustrating experience and I finally gave up and told them I intended to increase my Hilton stays(I had 4 just in one week a few weeks ago),until this runaround. The response I received was more runaround.
There is little difference between Gold and Diamond in my experience, so I will use Hilton when their bonus is better than others, but it will not be my first choice otherwise