FlyerTalk Forums - View Single Post - Horrible UA ground service ex-NZ 8
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Old Feb 25, 2019, 5:26 pm
  #10  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Originally Posted by bce1
Interesting as I have had 2 weather interrupts on International tickets in last 6 months - both on NZ tickets - one in US at IAH and one Auckland - on both occasions hotel and food arranged by NZ. I thought in middle of a multi-segment international PNR the airline did have responsibility. I had NZ flight numbers for all flights - including todays one.
That is up to NZ.

OP approached UA about rerouting a UA flight.
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