FlyerTalk Forums - View Single Post - will AA refund ticket for aircraft swap?

Feb 25, 2019, 2:26 pm

#3

UAX_Brasilia

Join Date: Oct 2008

Programs: UA 1K, AA Plat, SPG Platinum, National Executive

Posts: 1,970

Quote:

Originally Posted by sweetsue

part of my itin. has been changed from a 737 to an express jet,,, from ord to ewr.

Will AA refund the ticket as a schedule change? I know that United will do a refund for an aircraft swap.

Thanks in advance.

I believe you have grounds for refund since the operating carrier changed, not because the operating equipment changed.

Reply