FlyerTalk Forums - View Single Post - will AA refund ticket for aircraft swap?
View Single Post
Old Feb 25, 19, 3:26 pm
Join Date: Oct 2008
Programs: UA 1K, AA Plat, SPG Platinum, National Executive
Posts: 1,970
Originally Posted by sweetsue View Post
part of my itin. has been changed from a 737 to an express jet,,, from ord to ewr.

Will AA refund the ticket as a schedule change? I know that United will do a refund for an aircraft swap.

Thanks in advance.
I believe you have grounds for refund since the operating carrier changed, not because the operating equipment changed.
UAX_Brasilia is offline