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Old Feb 25, 2019, 12:57 pm
  #25  
IAMORGAN
 
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 5,227
Originally Posted by onobond
Didn't really figure the (temporary, as it turned out) blanking of my future reservations was something equivalent to an IT melt-down. Two recent episodes that came to my mind, and, IMHO, seems to indicate major IT dysfunction, were:

1. 30 May 2017; https://www.theguardian.com/business...er-surge-claim

2. 21 September 2018; https://www.dailymail.co.uk/news/art...erminal-5.html


Do you mean that there are many BA passengers having to put up with this type of major travel disruption "from time to time", i.e. many times?
It’s BA. It’s an old British institution like BT, Royal Mail, the BBC, Post Office. It normally works and has a CEO trying to drag it kicking & screaming into the 21st century but bits of it inevitably are a bit old fashioned and every now & then you expect it to massively drop the ball!
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