FlyerTalk Forums - View Single Post - Replacing points booking with Chase free night
Old Feb 24, 19, 7:35 pm
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,042
Originally Posted by milemission View Post
Could I reserve a free night with points to secure the award availability while waiting to receive the Chase free night certificate, and then call IHG to request the change?

Or, cancel the points booking and immediately book it with the Chase certificate, hoping it will still be there?

What would be the best way to contact IHG? Call, email, social media? Thank you!
Basically, no you can't swap CC free nights and award/points nights are not the same. You are unable to "hog" an award night whilst waiting for CC night on your card to then later swap over.
(And this can't be done to eg book award night pre 1Q2019 IHG award night points increases, to use the new limited 40k certs when new points rate is above the 40k allowed on a cc freenight cert)

CC Free nights come out of a subset of free awards night pool. The fact that award nights are available does not mean you can book a CC night.

Your only option is to book a CC night (if available) once your cert is available abnd no more than 40k pts, and then cancel the points/award night you no longer need
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