Originally Posted by
LASNRT
Oddly I find my travel companion in a similar situation. He was platinum, flew 85k miles but didn’t meet the PQD. His account now says “general member,” but all of his reservations show him as GOLD premier, which he never was. There was never any soft-landing type email, and his card in the app is just plain “general member,” so where the gold came from one me.
Off topic from the original question but, what routes was he flying that he flew 85k miles but didn't spend enough even to get Gold or Silver?