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Old Feb 23, 2019, 8:50 pm
  #10  
jagmeets
 
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,171
Originally Posted by HKGglobaltrotter
Wow! I have never had encounters like yours where they refused to check availability upon asking on the phone without the underlying tickets. yes, I am a DM so perhaps that might explain why.
Same with me- a few weeks back, I was looking at either a PE+ upgrade for 2, or, a revenue+companion. Called, MPC agent checked availabilties, created the award bookings and transferred me to reservations to do the revenue tickets (had not made an underlying reservation yet). Oh and availabilty was different for companion/upgrade.
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