Old Feb 23, 19, 12:34 pm
  #44  
William Agius
 
Join Date: May 2008
Posts: 281
... and then on home to Malta, with Lufthansa Business Class

HERE'S THE LINK TO THE PHOTOS.

TRANSFER IN MUC

Lufthansa and its Star Alliance partners all call Terminal 2 home. The bus ejects me at the main terminal building. My onward connection to Malta will be departing from K09, which is the Schengen concourse in the satellite of Terminal 2. To get there, there is an underground shuttle that runs every few minutes and makes the journey across in slightly over one minute. This is my first trip through the satellite and I have to say, I like it. Itís very spacious and despite the many travellers, the place is very quiet.

LOUNGE
There is a Business Class and a Senator lounge in the satellite. The Business Class lounge is not very busy when I arrive, probably because it is still early on a Saturday morning. The toilets have apparently all gone out of order at the same time. So instead, passenger have to use the toilets in the shower rooms instead. Other than that, it seems to me the lounge hasnít really aged all that well. Itís also quite small.

BOARDING
Before boarding even begins, thereís already a mob forming in front of the automatic gates. There is a separate gate for Business Class passenger, who are invited to board first, but itís not that easy to get through with all the people milling about. From what I can tell, it looks like itís going to be a full flight this morning.

CABIN
There are four rows of Business Class on this flight, and twelve out of sixteen seats are occupied, which is surprisingly high. There also seem to be a lot of French passengers on the flight.Leg space in Business Class is excellent. Iím sitting on 2F and I have ample space to stretch my legs. The windows are also nicely aligned for some excellent outside views.

CREW
There are two middle aged women working the Business Class cabin and theyíre really excellent. Their service approach is relaxed but still professional. They interact with a lot of ease and charm with the passengers, which I think is indicative of a breed of usually senior flight attendants that have been properly trained but is sadly becoming increasingly difficult to come by these days.

SERVICE
Again, there is absolutely no service on the ground. However, no sooner has boarding been completed, one of the crew members passes through the cabin offering nice fluffy pillows to passengers for some additional comfort. We depart more or less on time. The flight time is announced as a quick 1 hour and 45 minutes. We take off in an easterly direction and then do a right turn to point us south. Itís a lovely crisp morning with good visibility. A perfect day for flying really. The Alps look beautiful from above. Theyíre all covered in snow and some of the valleys are still shrouded in morning mist. Itís not a bad view to go along with breakfast.

THE MEAL
The meal service starts shortly after take-off. This time, the trays are delivered from a tray by one of the flight attendants. The tray has on it:
A sliver of smoked salmon on rye bread with mustard and dill.
Vanilla yoghurt with berries.
A small plate with a cream cheese with radishes.
Another small plate with salami and smoked ham.
A strawberry smoothie.
Butter and strawberry jam.

The crew also pass through the cabin with a bread basket. Iím starving, but I decide to just take one bun, given that my request for another when I took this flight a year previously did not go down so well with the crew. Surprisingly though, the crew pass through the cabin a second time with a full bread basket that contains croissants as well as buns.

ARRIVAL
The weather stays good right up until we reach Sicily. From there on it gradually starts to cover up. The weather in Malta doesnít look too bad though. There are some clouds in the sky but itís mostly sunny and warm. We land slightly ahead of schedule. Given that I only have hand luggage, Iím through to arrivals fairly quickly. I step outside and grab the X2 bus, which goes to St. Julianís. The ticket price is EUR1.50.

CONCLUSION
If Iím perfectly honest, this flight was much better than I had expected. I think that partly has to do with the fact that Business Class was not entirely full. As a result, the crew were able to take their time with the service and tried very hard to make passengers feel comfortable.Apart from that though, I do think itís a shame how the service on Lufthansa on short-haul has been cut back to the absolute minimum. Theyíve become as bad as British Airways Ė and I donít mean that in a nice way! The flight was okay. But I wouldnít go out of my way to travel Lufthansa.
William Agius is offline  
Reply With Quote