More and more design hotels are leaving Marriott rewards. Two of my favourites since last August.

QUOTE=darnold;30809267]This morning, the Ambassador line rings and rings for me with no answer.

Tried three times, after my ambassador failed to respond for days about a reservation issue... regarding a stay that is now just hours away. And my ambassador is pretty great.

Corporate office doesn't even see the hotel (a Design Hotel in Malta) in the system anymore.

The systemic tech failures undermine this program to well below acceptable levels of service.[/QUOTE]