Old Feb 21, 19, 4:07 am
  #402  
LHR/MEL/Europe FF
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Join Date: Mar 2001
Location: SDF
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 13,115
Originally Posted by DFWFairy View Post
On our AKL-SYD, we got the old version instead of the originally booked new lie-flat. Fine. But on the way back, although we were on the one with new seats, they downgraded us to Y. And they did not tell us at check-in but had to call us over just before boarding. This is our first time flying QF. They suck.
They issued you with biz class boarding passes and then took them off you? Did they call for volunteers? What sort of compensation were you offered? Might be worth sharing some details if you'd like to get some assistance with seeking the best possible compensation.
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