FlyerTalk Forums - View Single Post - New frequent traveler survey
Thread: New frequent traveler survey
View Single Post
Old Feb 20, 2019, 4:04 pm
  #83  
oranjemakker
 
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,467
Originally Posted by NZ_Flyer
My key bits of feedback I included:
- Elite needs to be differentiated more (increase longhaul and shorthaul RU's for Elite without taking off Gold, block first few rows of FF seating/Space+ for Elite selection, work on a plan for separate lounges or lounge spaces, think of some better benefits than hotel and car rental vouchers - like free hotel chain status)
- SP and APD earn needs to be better (gave the QF example for both)
- Don't try and "enhance" current benefits without anything extra
my feedback was similar. Was very clear that all the shopping emails IMO were basically junk mail
oranjemakker is offline  
Reply