Just returned here for a one night stay. This time given a 1st floor room with no upgrade (despite my preferences being a high floor, sigh - second property in a row to do this).
A change to note on my earlier comments: The free breakfast for all guests until April did not survive long, it has now been cancelled. I asked what happened and the staff seemed to indicate there was some form of confusion or glitch. Funny way of justifying it, but there we go.