FlyerTalk Forums - View Single Post - More inconsistency from BA FIRST: short trip report
Old Feb 19, 2019, 5:06 am
  #39  
aristoph
 
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
Originally Posted by cosmo74
The biggest issue for me is that the service is so mixed on board. One side of the plane might get a decent attendant who can't do enough for them, the other, one who really can't be bothered or just doesn't have a clue. This is especially noticeable when you're travelling with someone and they've got their champagne/nuts/wine/food/pyjamas/whatever and you don't and probably makes the experience feel even more sub-standard. I'd love to know from CC if they're supposed to try and co-ordinate service or if that's just too tricky to even think about.
This seemed to be the case on our return flight; the guy serving the left-hand side of the cabin was much more proactive and friendly. I even asked him to make up my bed as our attendant had disappeared!
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