In defense of the OP, when things are going majorly wrong in a crazy way and you are gonna miss your flight and mess up your trip, all you want is to get on the plane. The only realistic way the OP was gonna make the flight was if the crazed agent helped out. Calling for the station manager, the police, taking a video, all of that is fine, but it's not really gonna help you get on the plane.I can fully understand the OP just sitting there, in a state of disbelief, muttering under his/her breath, "please choose us and check us in..."