FlyerTalk Forums - View Single Post - LA: MIA-JNB r/t in J for ~$2,300
Thread: LA: MIA-JNB r/t in J for ~$2,300
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Old Feb 18, 2019, 2:24 pm
  #80  
honzeek_cz
 
Join Date: Sep 2006
Location: PRG, DRS, VIE
Programs: Marriott Titanium, BA Gold, A3 Gold
Posts: 939
Originally Posted by globetrotter85
Yes, the dreaded contact center / online form. Basically the black hole of customer service requests. I've shared my story in other FF forums and the feedback has been incredibly consistent -- LATAM is a nightmare to deal with, so you basically have to pray your original ticket doesn't require any changes (or isn't changed involuntarily). It's amazing they're able to conduct business in this manner. I would love to see USDOT slap them with some massive penalties for the way they operate.
To make things worse, remaining flights are operated by 2x EK, 1x GA.
In worst case, I will go to to bank to request charge back.
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