IBERIA, change without compensation is it normal !
Hi Iberia Experts,
Iberia changed my flight ( bought with the 9000 avios promo ) from Medellin to Madrid, from 22/06 to 23/06 ( Business class ). I already send two complaints via my Iberia profile/ flight schedule, explaining that i will have more costs ... one more night in Medellin, more food, one more day of holidays... and the bautifull answer i receive was the following ( two times exactly the same thing )...
"Our flight schedules are altered every time the season changes and also during certain holiday periods according to demand and the availability of take-off and landing slots at airports. Whenever this situation arises, as in your case, the changes are announced through the ticket purchase point. "
I must accept this ? What can i do ? I already lost flighs for exemple from the9.000 promo that i could not fly and they donīt me let change without penalties ( more expensive than buying new ones ). Thanks