Stranded at Newark last night due to schedule disruptions with crew. Waiting to fly out this morning, 14 hours late.
Already received the email from United Customer Appreciation. Choice of $250 or 12,500 RDMs as 1K.
Last weeks flight was a cluster. Boarded and pushed back twice, then returned to gate both times due to Mechanical problems. Finally arrived just under 3 hours late, which seems to be the magic delay time to activate the appreciation team.
That UAX crew was apologetic, and announced they had contacted United to arrange for some consideration, and that further info would be given by Gate staff in Dayton when we arrived. As expected, nothing either in Dayton nor via email.