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Old Feb 16, 2019, 12:12 pm
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co.miller89
 
Join Date: Dec 2013
Posts: 139
Help with trip cancellation

I had an Air France flight scheduled from Barcelona to Detroit, with a stop in Paris. The flight from Paris to Detroit got cancelled due to plane issues and will require overnight stay. I was automatically booked on another plane tomorrow from Paris to Amsterdam, then Amsterdam to Detroit. I'm confused about Air France's cancellation policy. They seem to indicate they provide hotel logging and meals under the cancellation assistance policy and then cash compensation under the cancellation compensation policy.

Do you get both the assistance with hotel/food and cash? Also, if they do provide cash compensation, I'm confused about the amount. Their website says:

​Compensation amounts (cash):
- A – Flights up to 1,500 km: *€250
- B – Flights within the EU of more than 1,500 km, and all other flights
between 1,500 and 3,500 km: *€400
- C – Non-EU flights of more than 3,500 km: *€600

Since the flight that got cancelled was from Paris to Detroit, is that considered Non-EU?

Thanks in advance for any assistance.
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